PRIVACY POLICY
Last updated: July 2024
This Privacy Policy:
– Describes the personal data collected or processed when you use the INDIES Group website (hereinafter referred to as the “Site”);
– Explains how your personal data is collected, used, shared, and protected when you use the Site;
– Outlines the choices and rights you have and how to contact us to exercise them.
This Privacy Policy is available in French.
AR2G MODE & DESIGN, as the data controller, places great importance on protecting and respecting your privacy. As this is an important matter, we invite you to read this Privacy Policy carefully in its entirety to understand our practices regarding the processing of your personal data.
AR2G MODE & DESIGN reserves the right to update and modify this Privacy Policy at any time without notice. In case of changes, the update date indicated above will be changed to reflect when such changes take effect.
By using our services, you accept this Privacy Policy.
- GENERAL INFORMATION
The data controller for your personal data is:
AR2G MODE & DESIGN, a simplified joint-stock company, whose registered office is located at Chemin Chabanu, Quartier Payannet 13120 GARDANNE, registered under number 492 601 901 with the Trade and Companies Register and under VAT number FR45492601901 (hereinafter referred to as the “Company” or “We”).
For any questions regarding this Privacy Policy, or the use of your personal data on the Site, please contact the Company by email at: contact@bleublancrouge.com.
- YOUR PERSONAL DATA
- Data Collected
The term “Personal Data” refers to any information that allows you to be identified directly (e.g., your name, first name, email address) or indirectly (e.g., customer number, IP address).
The personal data we collect depends on the interactions you have with us on the Site and the purposes of those interactions.
The Company collects your personal data:
– When you use our Site (notably through cookies that you accept);
– When you contact the Company by email, phone, or any other contact method provided on the Site.
and in particular to perform services or comply with legal obligations.
Please note that the personal data we collect is limited to what is relevant and appropriate depending on the interaction you have with us on the Site. You generally provide us with the following data:
– Your identification and contact details, such as your first name, last name, the language and country from which you interact with us, as well as your contact details, such as your email address and phone number.
– Your connection and browsing data. This includes your IP address, browser type, location, browser extension, operating system, and platform, as well as other technical data about the device you use to browse our Site. For example, information about your visit, including URLs and click paths to and from our Site (including date and time), page response times, download errors, time spent on pages, page interactions (such as clicks and cursor movements), and how you leave the pages.
Certain cookies are necessary for the proper functioning of the Site, while others are used for analysis purposes that help us provide you with more personalized services and a better experience. We invite you to refer to Article 6 for more information on this topic.
It is important that the personal data you share is accurate and up to date. We encourage you to update your data in case of any changes.
- Reasons for Collecting Your Personal Data
The Company collects and uses your personal data based on the following legal grounds:
– Consent: The Company has obtained your prior consent. Please note that you can revoke your consent at any time without justification;
– The collection and processing of your personal data is necessary for the execution of the sales contract between you and the Company;
– Legitimate interest: This legitimate interest does not outweigh your interests, fundamental rights, or freedoms;
– Compliance with applicable laws and regulations.
III. MANAGEMENT OF PERSONAL DATA
- Purposes and Legal Bases for Data Collection
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PURPOSE |
LEGAL BASIS |
DETAILS |
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Legitimate Interest |
We have a legitimate interest in contacting you by phone to inform you of our commercial offers, provided that you did not object when your data was collected (please note that you can object at any time by sending an email to contact@bleublancrouge.com). Similarly, unless you object, we have a legitimate interest in sending you commercial communications electronically (e.g., SMS or email) if you are already a customer and if these communications only concern products or services similar to those we have already provided to you. |
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We also have a legitimate interest in conducting actions to measure the impact our advertising or marketing campaigns may have on you (statistics, return on investment studies, etc.).
To tailor our marketing actions to your preferences and needs to better serve you and meet your expectations (personalization of our services), we believe that in some cases we have a legitimate interest in profiling using the data you provide and the information we have about you through cookies that you have agreed to install on your device, including your browsing path on the Site, your preferences (language, colors, product type, etc.), or your purchase history. Functional cookies, essential for your navigation on our Site, allow us to offer you by email to recover your unfinished cart if you are a prospect or registered customer. |
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Responding to your questions, requests, or complaints submitted through Customer Service channels |
Contract Execution |
If your request is related to your order or the product(s) purchased through our Site, processing is necessary for the execution of the contract and proper after-sales service management. |
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Legitimate Interest |
We believe we have a legitimate interest in processing your personal data strictly necessary to properly handle your requests and complaints as well as to respond to your questions. The data we may process can include photographs if you choose to provide them as part of your request or complaint. For after-sales service procedures (e.g., commercial gestures), we may contact you via SMS or email. |
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Legal Obligation |
If your inquiry concerns the exercise of your rights or relates to a complaint about our products or services, we will need to process your data to comply with our legal obligations. |
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Conduct anonymous statistics on Site traffic |
Legitimate Interest |
We believe we have a legitimate interest in analyzing the ergonomics and quality of our Site to improve the user experience and offer a better-quality Site to our customers. |
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Conduct satisfaction surveys and customer studies |
Legitimate Interest |
We consider that we have a legitimate interest in conducting surveys and polls aimed at analyzing our customers’ satisfaction levels to improve the quality of our products and services. |
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Recruitment management |
Contract Execution (pre-contractual measures) |
We may process and respond to any job application you submit to us.
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- Data Retention Period
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, and for any period necessary to establish, exercise, or defend legal rights.
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Nature of Processing |
Retention Period |
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Management of our customer and prospect files |
Retention for a period of 3 years from your last contact with us (for example, for customers, a purchase, or for prospects, a click on a hyperlink contained in an email) or until the withdrawal of your consent. |
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Your questions addressed to Customer Service |
Retention for the time necessary to process your request. |
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Your electronic identification data (your connection logs collected, subject to your agreement and the configuration of your terminal, through the use of cookies and other trackers placed on our Site) |
Retention in accordance with applicable regulations for a period not exceeding 13 months. |
After this necessary period, the data will either be deleted or retained after being anonymized.
- DISCLOSURE OF YOUR PERSONAL DATA
The disclosure of your personal data is limited to:
– members of our staff who need to know and use it, noting that our staff is committed to maintaining confidentiality. These members may be in charge of customer relations, e-commerce, communication/marketing, legal, finance, or IT services.
– authorized third parties acting on our behalf: Indeed, as part of your use of the Site, you may receive information from third parties with whom we work to provide certain services. These may include financial institutions, fraud detection and prevention entities, logistics/transport/delivery services, marketing and advertising service providers. Disclosure to these third parties may occur for deliveries and payments of your orders, credit and identity verification, analytics software that allows us to process your data to optimize your shopping experience on the Site. The processing of your personal data by these third parties is based on our prior instructions and not for their own use. These third parties have committed to respecting the confidentiality of your personal data, not using it for any other purpose, and taking all necessary security measures to protect your personal data.
- SECURITY OF PERSONAL DATA
The Site has appropriate security measures in place to prevent loss, unauthorized use or access, modification, or disclosure of your personal information. All data you provide to us is stored on secure servers. We have also implemented procedures to manage any personal data breaches.
We also recommend that you only connect to secure networks, preferably private networks. Be aware of the risks associated with public Wi-Fi networks.
If you receive an email claiming to be from the brand we work for asking you to provide personal information, please do not respond and forward this email to us so that we can take the necessary actions.
- COOKIES
- Cookies issued by the Site
A cookie is a text file that may be saved in a dedicated space on the hard drive of your electronic device when you visit an online service through your browser. A cookie file allows its issuer to identify the terminal in which it is stored, during the validity or storage period of the cookie in question.
When you connect to the Site, the Company may, subject to your choices, install various cookies that allow, in particular, to recognize the browser you are using during the validity period of the relevant cookie.
The purposes of the cookies issued are:
– to establish statistics and traffic volumes and use of the various elements composing the Site (sections and content visited, paths), allowing us to improve the interest and ergonomics of the services, as well as the visibility of published content;
– to enable or facilitate your navigation on the Site, or to provide you with the online communication services you request during your navigation, and thus:
– to adapt the Site’s presentation to the display preferences of your device (language used, display resolution, operating system, etc.) during your visits to the Site, according to the hardware and software used by your device;
– to remember information related to a form you have filled out on the Site or to services or information you have selected on the Site;
– to allow you to access reserved and personal areas of the Site, such as your account, using identifiers or data you may have previously provided;
– to implement security measures, for example, when you are asked to reconnect to content or a service after a certain period of time;
– to share information with advertisers on other websites to offer you relevant advertisements tailored to your interests. For this purpose, we use advertising cookies.
- Cookies issued by third parties on the Site
AR2G MODE & DESIGN may include on the Site computer applications from third parties, allowing you to share Site content with others or to let others know your visit or opinion regarding Site content.
The issuance and use of cookies by third parties are subject to the privacy policies of those third parties.
AR2G MODE & DESIGN does not control the process employed by social networks to collect information related to your navigation on the Site. We invite you to consult the privacy policies of these social networks to understand the purposes of using the information collected through these application buttons. These privacy policies should also allow you to exercise your choices regarding these social networks, particularly by configuring your usage accounts for each of these networks.
The Site may contain cookies issued by third parties (communication agencies, audience measurement companies, etc.), allowing them, during the validity period of these cookies, to collect browsing information on the Site, particularly to measure the effectiveness of search engine referral campaigns.
- Your choices regarding cookies
You have several options to manage cookies. Any settings you may undertake could change your Internet browsing experience and your conditions of access to certain services requiring the use of Cookies. You can choose at any time to express and modify your wishes regarding cookies by the means described below.
You can configure your browser software so that cookies are saved on your device or, conversely, that they are rejected, either systematically or depending on their issuer. You can also configure your browser software so that acceptance or refusal of cookies is offered to you from time to time, before a cookie is likely to be saved on your device.
The storage of a cookie on a device is primarily subject to the user’s consent, which can be expressed and modified at any time and at no cost through the choices offered by their browser software.
If you have accepted the storage of cookies on your device in your browser, the cookies embedded in the pages and content you have viewed may be stored temporarily in a dedicated space on your device. They will be readable only by their issuer.
If you refuse the storage of cookies on your device, or if you delete those that are stored, you may no longer benefit from certain features that are necessary for browsing some areas of the Site. In this case, AR2G MODE & DESIGN declines any responsibility for the consequences related to the degraded functioning of its services resulting from our inability to store or consult the cookies necessary for their operation that you have refused or deleted.
For more information on cookies and their use, you can consult the file from the Commission Nationale de l’Informatique et des Libertés at the following address: https://www.cnil.fr/fr/site-web-cookies-et-autres-traceurs.
VII. YOUR RIGHTS
In accordance with the provisions of the General Data Protection Regulation, your consent must be given clearly and unequivocally, particularly for subscribing to our newsletter or cookies. This is why, when you accept our cookies and/or to receive our communications (notably via newsletters):
– we explain to you how we will use your data and the type of communication you will receive;
– you must check one or more boxes validating your consent to subscribe;
– children under 13 cannot give their consent;
You can withdraw your consent at any time.
In accordance with the legal provisions in force, the rights you have are as follows:
– Right of access to data: the right to receive a copy of the personal data we hold about you, subject to the following rules: the request must come from the individual and be accompanied by a copy of a current identity document and be made in writing to the email address contact@bleublancrouge.com;
– Right to rectification: the right to request the correction of your personal data and/or to have it completed. If you have a customer account, you can also modify your personal information from your customer area by logging in with your email address and password;
– Right to erasure (or right to be forgotten): the right to ask us to delete your data. This right will not apply in cases where processing is implemented to meet a legal obligation. Outside of this situation, you can request the deletion of data in the following limited cases: when personal data is no longer necessary for the purposes for which it was collected or processed; when the data subject objects to processing necessary for the legitimate interests pursued by AR2G MODE & DESIGN, and there are no compelling legitimate grounds for processing, or when personal data has been unlawfully processed;
– Right to restrict processing: the right to ask us to restrict the processing of your personal data. You are informed that, in principle, this right is not intended to apply as the processing carried out by AR2G MODE & DESIGN is lawful and all personal data collected is necessary for the performance of the services offered on the Site.
– Right to data portability: the right to receive your personal data in a structured, commonly used, and machine-readable format and/or to transmit this data to a third party.
– Right to object to processing: this right can be exercised:
- a) at any time during the processing of your personal data for direct marketing purposes;
- b) in certain other situations, to the continuation of our processing of your personal data (when the processing is based on our legitimate interests, for example).
These rights can be exercised directly and at any time by contacting us at the address contact@bleublancrouge.com or by postal address GROUPE INDIES Chemin de Chabanu, Quartier Payannet 13120 GARDANNE, simply stating the reason for your request and the right you wish to exercise. If in doubt about your identity, we may ask you for a copy of your identity document or another proof of identity.
You also have the right to withdraw your consent at any time for any processing based on consent. To simply unsubscribe from our newsletter, just click on the unsubscribe link present in every email.
Finally, we inform you that in the event of a complaint concerning the protection of your Personal Data, you can also contact the French supervisory authority, the Commission Nationale de l’Informatique et des Libertés, whose website is accessible at the following address: www.cnil.fr